How do I return an item?
Shipping Schedule and Deadlines
Vivid Products uses multiple suppliers in it’s drop-shipping
fulfillment operations; each supplier has a slightly different policies
regarding shipping and returns thus we have listed our policies by supplier or
brands and have listed links to each below.
Brand or supplier name can be found on each item’s main product page.
Nearly Natural Shipping & Return Policies
Village Wrought Iron Shipping & Return Policies
World of Products Shipping & Return Policies
If not addressed in the individual brand shipping and return policy the noted information below applies:
Damaged in transit: 48 hours
Voluntary returns: 14 days
Defective returns: 30 days
Mis-shipped goods: 14 days
Non-Defective Merchandise: 15% Re-Stock Fee in some cases
Unauthorized, Refused, and Undeliverable Returns subject to related shipping and re-stock fees