Home > World of Products Shipping & Return Policies
We are unable to ship this item to PO Boxes.

Expedited Service - Not available.

Ground Service - Uses FedEx Home Delivery or Ground services, USPS First Class Package Service

SHIPPING INFO

Product line includes these brands: Breezy Couture, Cascading Fountains, Christmas Collection, Dragon Crest, Fragrance Foundry, Gallery of Light, La Boca, Songbird Valley, Spa Pleasure, Summerfield Terrace, Sunrise Creek, Vivid Products, Wings of Devotion.

This product line ships only to the contiguous 48 United States.
Shipping method or carrier type chosen at time of shipment.
Shipping Rates: USA : See Chart below: Some over-sized items may require additional fee; if applicable additional shipping cost is listed in product listings under the Shipping & Return Info tab.
Shipping Time: Items usually ship from CA warehouse within 1-3 business days.
You will receive a confirmation email with tracking information once your order has been shipped.
Transit Time: USA - View your approximate delivery time below. Some lighter weight items ship using UPS Sure Post or USPS First Class service which will add 1-2 days to delivery time but can also deliver on Saturdays.


RETURN INFO
If you are not pleased with your purchase, request an RA # at customerservice@vividproductsonline.com (Be sure to Include your full name, Email address , & Order number). Once you have an RA # simply ship it back to us prepaid to the address given on the RA within 30 days of receipt. We must receive your returned purchase within 30 days of receipt in order to issue a refund. Item(s) must be in its original package. Item(s) must be shipped in a box. Please do not attach anything to the original manufacturer's packaging.
We cannot accept returns of merchandise that are used, laundered, or soiled. Items that are marked "Special Order", "Final Sale" or "Clearance" are non-returnable. All costs related to voluntary return shipping must be paid by the customer.
A full refund minus original shipping fee(s) and 20% restock charge will be given after we have received your return, inspected it, and approved it for a refund. We will credit the approved refund amount to the credit card or Paypal account used to purchase the returned item(s). Unexpected or Unapproved returns will be subject to a 20% Restocking fee.